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Information Technology Department
Technology Help
Technology Help
Accounts & Passwords
Passwords: How to change your Microsoft 365 Staff Password
Passwords: How to change your Microsoft 365 Student Password
Passwords: How to complete your Microsoft 365 password recovery registration
Passwords: How to recover your Microsoft 365 password
iPad Distribution & Care Guide
How to Install Apps on iPads
How to Remove Apps from iPads
PreK–2 iPad Distribution & Setup
Printers and Copiers
Printer - How to uninstall a printer
SMART
How to adjust the display timeout on a SMART Display
Software Applications
Adobe - Install Acrobat
Installing Software Using the Company Portal
Microsoft Office - How to install on a personal device
Adobe - Activation limit reached
Adobe - Install Creative Cloud on a CCPS device
Adobe - Install Creative Cloud on a personal device
See all 36 articles
Staff Device Distribution & Care Guide
Docking Station - How to wake a stubborn monitor from sleep
Lenovo Docking Station - How to properly connect laptop
Lenovo L14 Laptop
Lenovo ThinkPad Universal Thunderbolt 4 Docking Station
Microsoft Office for Free – Plus Exclusive Microsoft Discounts for CCPS Staff & Students
Student Device Distribution & Care Guide
Student 1 to 1 Laptop Information
Accidental Damage Protection (ADP) Warranty
CCPS-Issued Device Returns
Classroom Laptop Cart Guidelines for Grades 3 & 4
Lenovo 100w Laptop
Lenovo 100w laptop - 'P' key is not working properly
See all 15 articles
Windows Devices
Welcome to Your New (or Freshly Imaged) CCPS Computer
"Other User" option is missing
Application Restrictions & How to Request Access
Extending Displays on a CCPS Computer
Installing Printers on a CCPS Computer
Signing In to Your CCPS Computer for the First Time
See all 13 articles
Zendesk
Zendesk Portal: How to Sign In
Zendesk Portal: Submitting a Help Desk Ticket
Viewing and Tracking Your Requests
Zendesk Portal: Requesting assistance on a closed ticket
Zendesk Portal: Searching Tickets
Zendesk Portal: The anatomy of a ticket
See all 10 articles
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printer, laptop, password, software, smart