Technology Help

Accounts & Passwords

• Passwords: How to change your Office 365 Staff Password
• Passwords: How to change your Office 365 Student Password
• Passwords: How to complete your Office 365 password recovery registration
• Passwords: How to recover your Office 365 password

iPads

• iPad - How to install apps
• iPad - How to remove apps

Software Applications

• Adobe - Install Acrobat
• How to install applications from the Company Portal
• Microsoft Office - How to install on a personal device
• Microsoft OneDrive - How to open and start syncing
• Adobe - Activation limit reached
• Adobe - Install Creative Cloud on a CCPS device

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Windows Devices

• Windows - New & Reimaged Computer Setup Guide
• Windows 10 vs. Windows 11 - What's New?
• "Other User" option is missing
• Docking Station - How to wake a stubborn monitor from sleep
• Lenovo 100w laptop - 'P' key is not working properly
• Lenovo Docking Station - How to properly connect laptop

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Zendesk Portal

• Zendesk Portal: Directions For Requesting Technical Assistance
• Zendesk Portal: Signing in
• Zendesk Portal: Checking the status of your ticket
• Zendesk Portal: Requesting assistance on a closed ticket
• Zendesk Portal: Searching Tickets
• Zendesk Portal: The anatomy of a ticket

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