Technology Help

Accounts & Passwords

• Passwords: How to change your Microsoft 365 Staff Password
• Passwords: How to change your Microsoft 365 Student Password
• Passwords: How to complete your Microsoft 365 password recovery registration
• Passwords: How to recover your Microsoft 365 password

iPads

• iPad - How to install apps
• iPad - How to remove apps

Software Applications

• Adobe - Install Acrobat
• Company Portal - How to install applications
• Microsoft Office - How to install on a personal device
• Adobe - Activation limit reached
• Adobe - Install Creative Cloud on a CCPS device
• Adobe - Install Creative Cloud on a personal device

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Windows Devices

• Windows - New & Reimaged Computer Setup Guide
• "Other User" option is missing
• Application Restrictions & How to Request Access
• Docking Station - How to wake a stubborn monitor from sleep
• Lenovo 100w laptop - 'P' key is not working properly
• Lenovo Docking Station - How to properly connect laptop

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Zendesk Portal

• Zendesk Portal: Requesting Technical Assistance
• Zendesk Portal: Signing in
• Zendesk Portal: Checking the status of your ticket
• Zendesk Portal: Requesting assistance on a closed ticket
• Zendesk Portal: Searching Tickets
• Zendesk Portal: The anatomy of a ticket

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