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Calvert County Public Schools Help Center

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  1. Calvert County Public Schools Help Center
  2. Technology Help

Technology Help

Accounts & Passwords

  • Passwords: How to change your Office 365 Staff Password
  • Passwords: How to change your Office 365 Student Password
  • Passwords: How to complete your Office 365 password recovery registration
  • Passwords: How to recover your Office 365 password

iPads

  • iPad - How to set up and configure
  • iPad - How to install apps
  • iPad - How to perform a hard reset - Hands-on process
  • iPad - How to perform reset
  • iPad - How to remove apps
  • iPad - How to sign into the Company Portal
See all 7 articles

Software Applications

  • How to install applications from the Company Portal
  • Microsoft Office - How to install on a personal device
  • Adobe - Activation limit reached
  • Adobe - Install software on a CCPS device
  • Adobe - Install software on a personal device
  • Google Chrome - How to clear the cache
See all 16 articles

Windows Devices

  • Windows 10 vs. Windows 11 - What's New?
  • Windows 11 - Cut, Copy and Paste updates
  • "Other User" option is missing
  • How to log into your CCPS issued laptop
  • Lenovo 100e laptop - 'P' key is not working properly
  • Student 1 to 1 laptop information
See all 13 articles

Zendesk Portal

  • Zendesk Portal: How to check the status of your ticket
  • Zendesk Portal: How to request technical assistance
  • Zendesk Portal: How to sign in
  • Zendesk Portal: How to update your ticket
  • Zendesk Portal: How to request assistance on a closed ticket
  • Zendesk Portal: How to view tickets "Awaiting your Reply"
See all 9 articles

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