If your laptop has a 'P' key that is self-typing or not typing at all and it is JUST the “P” key, this article is for you! This problem may be fixed by performing a hard reset to the laptop.
To perform a hard reset:
- Press and hold down the power button for 10-15 seconds, holding it down even after the laptop powers down.
- After the 10-15 seconds, release the power button and press it again to turn the laptop back on.
If you experience any issues during this process, please submit a ticket with the help desk team so they can reach out with assistance.