- Open Microsoft Teams.
- Quit Microsoft Teams; right-click the Microsoft Teams icon in the system tray and select Quit.
- Open File Explorer. (The yellow folder in your taskbar)
- Paste the following in the location bar. %appdata%\Microsoft\teams
- Inside the Teams folder, look for a folder called ‘Cache’, and open it.
- Delete all files inside this folder.
- Repeat steps 7 and 8 for the following folders. You will find all these folders in the same location as the Cache folder.
- blob_storage
- databases
- GPUCache
- IndexedDB
- Local Storage
- tmp
- Open Microsoft Teams.
- Sign in with your account.
- Your cache has been cleared.
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