Joel Parmer
Articles
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Zendesk Portal: Requesting Technical Assistance
When basic troubleshooting has not resolved the issue you are experiencing and you would like assistance, submitting a ticket online is the next step. To do this simply: Navigate and sign in t...
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Application Restrictions & How to Request Access
Calvert County Public Schools utilizes an application policy designed to enhance security and ensure that all software used within Calvert County Public Schools aligns with our approved list of ap...
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Company Portal - How to view a list of available applications
The Company Portal is provided as a self-service portal for staff and students allowing them to install approved applications. Viewing the list of currently available applications can be helpful ...
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Company Portal - How to install applications
The Company Portal is provided as a self-service portal for staff and students allowing them to install approved applications. While standard applications, like Microsoft Office are available to ...
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Passwords: How to change your Office 365 Student Password
To change your password in Office 365, follow the steps below: Go to Office 365 (https://www.office.com) and log in. Once logged in, ensure that you are at the main tile screen. If you are at a di...
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Microsoft Office - How to install on a personal device
All Staff and Students at Calvert County Public Schools are entitled to download and install up to five (5) copies of Microsoft Office on their personal devices. **NOTE** All Staff and Student d...
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Passwords: How to change your Office 365 Staff Password
Important Notes: The overwhelming majority of CCPS applications that staff use authenticate against Office 365. This allows staff to use the same password across the board AND it’s why the PowerSc...
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iPad - How to remove apps
Open Settings Choose General and iPad Storage Choose the app you would like to remove Click Delete App Verify the deletion If you experience any issues during this process, please submit a t...
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iPad - How to install apps
From the home screen, open the Microsoft folder Choose Company Portal Either Search for an app or choose a Category Choose which app to install Click Install App will install and be availabl...
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Zendesk Portal: Signing in
Signing in to the Zendesk Portal provides a consistent experience for the end-user and allows them to track ticket status's and provide updates as needed. Navigate to the Zendesk Portal https://...