Zendesk Portal: Updating your ticket

After a request is submitted to our help desk team, you may provide additional comments or information to help our team understand the difficulty you are facing.  

  1. Navigate and sign in to the Zendesk Portal https://calvertnet.zendesk.com

  2. Once signed in, click the dropdown to the right of your name and choose My activities

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  3. Select the ticket to provide additional comments.

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  4. Here you may provide comments, attachments and any other updates you would like the help desk team to have.

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