After a request is submitted to our help desk team, the requester may review, track and update the ticket from the ticket status page.
- Navigate and sign in to the Zendesk Portal https://calvertnet.zendesk.com
**Not sure how to sign in or are a parent wondering who to sign in as? Visit Zendesk Portal: How to sign in.**
- Once signed in, click the dropdown to the right of your name and choose My activities
- You will see the list of tickets and their respective status under My requests.